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영상정보 처리기기(CCTV) 운영관리방침
Ⅰ. 목적 및 근거
이 지침은 주식회사 교보SBI저축은행(이하 "회사"라 함)이 개인정보보호법, 동법 시행령 및 표준개인정보보호지침, 회사 개인정보보호지침에 의거하여 회사에서 처리하는 영상정보 및 처리기기를 운영·관리하는 원칙을 정하기 위함을 그 목적으로 한다. <신설 2022. 9. 1.>
회사는 개인정보보호법 제25조 제1항에 따라 다음과 같은 목적으로 영상정보처리기기를 설치·운영한다.
법령에서 구체적으로 허용하고 있는 경우
범죄의 예방 및 수사를 위하여 필요한 경우
시설안전 및 화재예방을 위하여 필요한 경우
[제목개정 2022. 9. 1.]
Ⅱ. 운영현황
회사는 영상정보 처리기기를 아래 표와 같이 설치하고, 고객과 거래가 이루어지는 장소, 사고 발생 가능성이 상존하는 장소 등 고객 재산 보호 및 사고 예방 등의 필요에 따라 기기의 위치 및 설치 대수를 조정하여 운영할 수 있다.
운영현황 안내
구분, 내용 정보를 제공
구분
내용
영상정보 처리기기 설치 위치
본사 건물 및 영업점
영상정보 처리기기 필수 촬영 범위
출입구, 객장, 문서고, 금고,기계실 등
Ⅲ. 처리방법
회사는 영상정보 처리기기에 대해 24 시간 운영을 원칙으로 하고, 녹화기간은 30일 이상 90일이내로 하며, 녹화내용은 회사 내부에 기록, 보관한다.
회사는 개인영상정보의 목적 외 이용, 제 3자 제공, 열람 등 요구, 파기에 관한 사항 등을 기록·관리하고, 보관기간 만료 시 복원이 불가능한 방법으로 영구 삭제(출력물의 경우 파쇄 또는 소각)한다.
Ⅳ. 관리책임자 및 담당부서 등
회사는 개인영상정보의 녹화, 처리 등에 대한 적법성 및 적정성 확보, 고객의 권익 보호 및 개인정보보호를 위해 관리책임자를 지정 운영한다.
영상정보 처리기기의 관리책임은 물리적 시설 책임과 개인정보 관련 책임으로 나뉘며 물리적 시설 책임자는 인프라서비스부장으로, 개인정보와 관련된 책임자는 개인정보보호책임자로 한다.
제 2항의 관리책임자는 소속 부서의 책임자급 직원을 관리담당자로 정하고 접근권한을 부여한다.
제 2항 및 제 3항에도 불구하고 영업점의 관리책임자는 영업점장, 관리담당자는 영업점의 책임자로 한다.
Ⅴ. 정보주체 등의 열람 등 확인방법
정보주체 등은 개인영상정보에 관하여 열람 또는 존재확인·삭제를 원하는 경우 영상정보처리기기 관리책임자 또는 관리담당자에게 요구할 수 있으며, 연락처는 아래 표와 같다.
관리담당자 안내
구분, 전화번호 정보를 제공
구분
전화번호
교보SBI저축은행 고객경험센터
1566-2210
정보주체 등이 개인영상정보를 열람 및 확인하는 경우 관리책임자 또는 관리담당자에게 미리 연락하고, 담당 부서(점)를 방문하는 방식으로 한다.
정보주체 등이 열람 등을 요구할 경우에는 [별지 제 1호 서식] 개인영상정보 열람·존재확인 청구서를 양식에 맞게 작성하여 담당부서에 제출하여야 한다.
Ⅵ. 정보주체의 영상정보 열람 등 요구에 대한 조치
회사는 개인영상정보에 관하여 열람 또는 존재확인·삭제를 요구받은 경우 지체없이 필요한 조치를 한다.
제 1항에도 불구하고 정보주체의 동의를 받을 수 없는 경우 열람에 대한 조치는 명백히 정보주체 또는 제 3자의 급박한 생명, 신체, 재산의 이익 등을 위하여 필요한 개인영상정보에 한정된다.
제 1항 내지 제 2항에도 불구하고 당사는 관련 법령이 허용 한도 내에서는 열람 요구에 대한 조치를 할 수 있다.
Ⅶ. 안전성 확보조치
회사에서 처리하는 영상정보는 암호화 조치 등을 통하여 안전하게 관리되어야 한다. 또한 회사는 개인영상정보보호를 위한 관리적 대책으로서 개인정보에 대한 접근 권한을 차등부여하고, 개인영상정보의 위·변조 방지를 위하여 개인영상정보를 생성한 경우에는 생성일시를, 열람한 경우에는 [별지 제2호 서식] 개인영상정보 열람 기록관리대장을 양식에 맞게 작성하여 열람목적, 열람자, 열람일시 등을 기록하여 관리하여야 한다. <개정 2022. 9. 1.>
회사는 전항의 조치 외에도 개인영상정보의 안전한 물리적 보관을 위하여 잠금장치를 설치한다.
